It’s one of those topics that can feel awkward. Someone calls in sick, and suddenly you’re wondering if they’re genuinely unwell, how it affects the workload, and what the process even is.

Good manag...

Every employee is on a journey, and as a manager, your job is to understand where they are on that journey and what they need from you at each stage.

It’s what we call the employee life cycle, and wh...

It’s a simple habit that has a huge impact. Managers who respect their team’s time outside work are more likely to build high-performing, happy and loyal teams.

And yet, many managers still fall into...

This week in the Benchmark Management Community, we were joined by Lord Mark Price, former MD of Waitrose and author of The Happy Economist. He shared his six core principles for improving employee ha...

One-on-ones are a powerful way to build trust and maintain alignment with your team. They should be a regular, structured part of your routine as a manager.

It's important to remember that one-on-ones ...

The 4 Types of Management Style

Every manager has a “default” style; a way they naturally lead, make decisions, and interact with their team. There’s no one-size-fits-all approach, but understanding ...

Why retention matters more than you think

If you’re losing good people too often, it’s rarely just about money. High turnover usually means something deeper isn’t working.

Maybe people don’t feel heard....