Good Management VS Bad Management
May 30, 2025What separates great managers from terrible ones
Forget titles and personality. Management isn’t about being everyone’s best friend or the loudest voice in the room. It’s about how you lead when it matters. And the difference between good and bad management usually comes down to three simple traits:
1. Respect
Bad managers make people feel like an inconvenience. Good managers treat their team like adults.
Respect doesn’t mean saying yes to everything. It means listening, being honest, and showing your team they matter.
-
Believing people when they say they’re unwell
-
Giving support without guilt-tripping
-
Respecting people’s time, effort, and contributions
When people feel respected, they stop dragging themselves into work. They want to show up and do their best.
2. Consistency
Great managers hold everyone to a clear, consistent standard. That doesn’t mean the standard has to be low. In fact, the best managers often have the highest expectations.
The key is they apply those expectations fairly.
-
Don’t play favourites
-
Don’t shift the goalposts
-
Give credit when it’s earned and hold people accountable when they fall short
That kind of consistency builds trust. People know where they stand. They know what’s expected. And they know they’ll be treated fairly.
3. Empathy
If someone works for you for long enough, life will happen.
There will be weddings, breakups, illnesses, or bereavements etc. and when that time comes, good managers show up.
-
Offer support instead of pressure
-
Adjust expectations without making a scene
-
Remember that people are human
Remember that empathy isn’t just a feel-good skill. It makes commercial sense too. When people feel genuinely supported, they want to give back.
Final Thoughts
Bad management pushes people away. Good management brings out the best in them. If you can lead with respect, stay consistent, and show empathy when it matters, you’ll build a team that'd committed.
Enjoyed this?
You'll love the BenchmarkĀ newsletter